Privacy Policy

    Last updated: March 8, 2026

    1. Information We Collect

    We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, and any data you provide to train your chatbots.

    2. How We Use Your Information

    We use the information we collect to provide, maintain, and improve our services, process transactions, send you notifications, and respond to your inquiries. Training data you provide is used solely to power your chatbots and is not shared with other users.

    3. Data Storage and Security

    Your data is stored securely using industry-standard encryption and access controls. We use trusted cloud infrastructure providers and regularly audit our security practices. API keys and credentials are encrypted at rest.

    4. Data Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data with AI model providers (e.g., OpenAI) solely to process chatbot conversations, in accordance with their data processing agreements.

    5. Chatbot Visitor Data

    When visitors interact with chatbots you create, conversation data and any information they voluntarily provide (name, email, phone) is stored and accessible through your dashboard. You are responsible for informing your visitors about data collection practices on your website.

    6. Your Rights

    You may access, update, or delete your personal information at any time through your account settings. You may also request a full export or deletion of your data by contacting us at convirachatbot@gmail.com.

    7. Cookies

    We use essential cookies to maintain your session and preferences. Our chat widget may use local storage to maintain conversation state for visitors. See our Cookie Policy for more details.

    8. Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact us at convirachatbot@gmail.com.